Supported upload formats: MP4, MOV, M4V, and WEBM.
Clip size limit: 300 MB. The app validates this before full processing.
Uploaded clip binaries are auto-deleted from media storage after 30 days.
Report artifacts (including evidence-linked transcript excerpts) are retained for up to 365 days unless you request earlier deletion.
Paid value centers on deeper evidence, comparison, export, memory, and advanced recommendations.
Support inspection is metadata-only and access is logged for auditability.
Billing is handled through Apple. Refund requests go through Apple’s system.

Contact Paths

Reach the right inbox the first time

Support Questions about uploads, analyses, subscriptions, or restore purchases. [email protected] Privacy Requests about uploaded media handling, analytics, or data rights. [email protected] Legal Questions about terms, commercial use, or formal policy requests. [email protected]

Common Questions

What happens to my uploaded clip?

ViralWatch uploads the clip you select, validates it, prepares a stable analysis version, and generates report data from that media. Uploaded clip binaries are automatically deleted after 30 days, and report artifacts are retained for up to 365 days unless you request earlier deletion through support.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name at the top, then tap Subscriptions. Find ViralWatch and tap Cancel Subscription.

How do I restore my purchase?

Open ViralWatch, go to Settings, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase.

Does ViralWatch predict exact future views?

No tool can guarantee exact views. ViralWatch estimates performance potential and points to the strongest next improvements.

Which platforms and formats are supported?

ViralWatch is designed for TikTok, Instagram Reels, and YouTube Shorts workflows, and currently accepts MP4, MOV, M4V, and WEBM uploads.

Can I analyze drafts before posting?

Yes. Draft analysis is a core workflow so you can improve videos before publishing.

Still evaluating whether ViralWatch is credible enough to pay for?

Review About ViralWatch product workflow, check the privacy policy, read the terms of use, or email us before subscribing.

Fast answers for creator workflows

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Privacy & Uploads

Billing & Plan Help

Terms & Refund Path

The same workflow you see in the app, explained clearly

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Fix and Repost

What serious buyers usually want to confirm